Privacy policy
1. Privacy policy
Thank you for visiting the Tourisme Laurentides website and reviewing our privacy policy (the "Policy"). By visiting the Tourisme Laurentides website at www.laurentides.com / www.laurentians.com, you implicitly accept our Policy.
Tourisme Laurentides reserves the right to modify this Policy at any time. We undertake to keep our Policy up to date and to post it on our Web site. If we change the Policy, we will post a notice on our Web site indicating the changes and their effective date. Your continued use of our Web site following the implementation of the revised Policy indicates that you have read, understand and agree to the current version of the Policy. The Policy was last updated on October 31, 2023.
2. Cookies
To ensure the continuous improvement of our site, we use cookies to track your visits. We also use cookies to offer you special features.
A cookie is a small data file that a Web page server transfers to your browser, which can only be read by the server that sent it to you. It is not a program, and cannot be used to execute computer code or carry a virus.
Cookies can also be used to personalize our site according to your interests, or to store information specific to you (for example, passwords or personal identification numbers). If a site ever greets you with your name, it's probably because it's using a cookie. Most browsers are initially configured to accept cookies. You can set your browser to notify you when a server sends you a cookie, giving you the chance to decide whether or not to accept it. To find out more about cookies and how to change your settings, please consult your browser's help section. You should be aware, however, that if you choose to "filter" cookies, you may receive frequent warning messages, which can become annoying.
You can use the Tourisme Laurentides Web site without cookies.
3. Collection and use of personal information
We collect your personal information in a number of different ways and for a number of different purposes, depending on the type of information collected. Please see the table below for details.
Categories | Examples of information | Means and purposes of collection and use |
|---|---|---|
Identification data | Full name, e-mail address, address, postal code, telephone number. | We collect this information when you register as a member, subscribe to our newsletter or request information or services.We also collect this information from other sources, such as social media platforms and other third parties (e.g. Facebook).The collection of this information enables us to fulfill our role of promoting the interests of the Laurentian’ region and to ensure that tourism is welcomed and informed on its territory.Collecting this information also enables us to send you our newsletters to which you have subscribed, and to allow you to participate in Contest we organize.We also use this information only to respond to your request for information, to provide you with the services you have requested and to evaluate our service.This information helps us improve our site, enrich its content according to user needs and update it as required. |
Technological data | Data on your browser type and operating system, the web pages you visit, the links you click on, your IP address, the duration of your visit to our website and the referring URL, i.e. the web page that led you to our website. | We collect this information when you visit our website.Web servers typically collect this type of basic information to maintain their traffic logs. We do not keep records of individual visits. |
4. Disclosure of personal information
- Personal information collected by Tourisme Laurentides will remain within the organization. No information will be disclosed or shared.
- Within Tourisme Laurentides, only persons with a legitimate business need to access your personal information for these purposes are granted access.
5. Retention and security of personal information
Please note that we have put in place physical, administrative and technical safeguards designed to preserve the confidentiality, integrity and security of the personal information under our control. However, no security measure is absolute or fully guaranteed.
We will retain your personal information only for as long as is necessary for us to fulfil the relevant purposes specified in this Policy and to comply with our legal obligations. If you would like more information about how long we keep your personal information, please contact us using the contact details set out in section 9 of this Policy.
6. Right to personal information
- Upon written request and confirmation of your identity, you will be given access to the personal information we hold about you and will be able to request that any necessary corrections be made, if required, in accordance with applicable laws. To ensure that the personal information we hold about you is accurate and up-to-date, please inform us immediately of any changes to your personal information. Subject to applicable privacy laws, you may benefit from additional rights, including the right to be forgotten, the right to have your data deleted, the right to object to data concerning you and the right to have your data ported in a structured and commonly used format, under certain conditions.
- you have any questions or comments about this Policy or our privacy practices, including how we use your personal information, or to find out how to exercise your rights regarding the processing of your personal information, including making a complaint, you may contact or forward your complaint to our Data Protection Officer using the contact details set out in section 9 of this Policy. You also have the right to complain directly to a privacy authority about the collection, use or processing of your personal information.
7. Future communications
Tourisme Laurentides may contact people who have made a request or subscribed to a newsletter at a later date to provide them with information on various subjects. These communications may be by mail, telephone or e-mail. If you do not wish to be contacted by Tourisme Laurentides, we will respect your wishes. Simply let us know by using the contact information provided in section 9 of this Policy.
8. Links to other sites
The Tourisme Laurentides Web site contains links to other sites that are not under the control of Tourisme Laurentides. Tourisme Laurentides is not responsible for the contents of any linked site or any link contained in a linked site, or any changes or updates to such sites. The inclusion of any link does not imply endorsement by Tourisme Laurentides of the site or the information or services contained therein. Nor can Tourisme Laurentides vouch for the privacy policies of other Web sites. We therefore invite you to carefully read the policies of any Web site you access that asks you to provide personal information.
9. Contact
If you have any questions, concerns or comments about our handling of your personal information or this Policy, please do not hesitate to contact our Data Protection Officer by e-mail at [email protected], or by post at :
Tourisme Laurentides
14142, rue de la Chapelle,
MirabelQuébec J7J 2C8
450 436-8532